Sherbrooke, Quebec | Elements bake and broil not heating
Convection fan turning
All Stovetop elements heating | Awaiting receipt of timer |
Bailieboro, Ontario | Any oven operation results in a PF (Power Failure) response. | Repaired |
Sainte-Julie, Quebec | Burnt element made a big spark in the oven and may have burned some component on the control board. Troubleshooted temp probe and all element in the stove and all ok. Display still work but no heat in the oven. | Awaiting receipt of timer |
Markham, Ontario | Was using the oven for about 3 hours. Heard a pop and breaker tripped. I reset the breaker and it showed the code F1. I unplugged it after. Plugged it back after a day and it shows no code. But, some buttons on the right bottom side don't work such as "Start", "0", "9", "Clear". This effective rendered the oven inoperable. | Repaired |
Charlottetown, Prince Edward Island | The failure code often appears even when the range is idle. | Repaired |
charlottetown, Prince Edward Island | PF code often but not always appears after I start oven. | Awaiting receipt of timer |
Charlottetown, Prince Edward Island | The failure Code "PF" often, but not every time, appears after the oven has been heated for awhile. | Awaiting receipt of timer |
Carignan, Quebec | When we press the clock or time button we are receiving an F1 error code. | Awaiting receipt of timer |
St Eugene, Ontario | Timer is non responsive and oven is not functioning. Timer readout is no longer legible. | Awaiting receipt of timer |
Parksville, British Columbia | Shuts off when bake is used
Appliance tech said he thought the bake relay was bad as unit works on the broil relay | Awaiting receipt of timer |
Toronto, Ontario | Control appears to work normally turning on broil, bake or convection. Convection fan runs but no heat is generated on any setting - does not seem to be power coming to elements which have all been tested for continuity. Cooktop works fine. | Repaired |
Trenton, Ontario | timer caught fire and burnt up | Awaiting receipt of timer |
St-Jerome, Quebec | Internal electronic burned | Awaiting receipt of timer |
Maple, Ontario | The Timer is no longer functional. | Replaced with reconditioned timer |
Cardston, Alberta | oven stays in pre-heat, and never fully heats | Awaiting receipt of timer |
Newport, Nova Scotia | All stovetop, timer and control functions work properly. Neither oven elements or lower warming drawer work. | Awaiting receipt of timer |
Montreal, Québec | Blown timer | Replaced with new in-stock timer |
Anjou, Québec | When I turn on my stove model CPES389CC2, the stove only preheats but does not actually get to the temperature I requested. This is for baking and broiling. My stove top elements work fine. | Awaiting receipt of timer |
Toronto, Ontario | A POP was heard and then the elements no longer worked. Digital display does. | Awaiting receipt of timer |
Toronto, Ontario | not all buttons seem to accept input. for example pressing bake is ok then entering a tempature is ok but pressing start does nothing. Same with say setting the clock time. The time works it's just wrong, you can input new numbers but the start button will not set the new time.
We courried the unit to you and you should have recieved it yesterday Nov 26, 2014 | Repaired |